West Virginia State Board of Barbers and Cosmetologists
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CONSUMER INFORMATION

The Board of Barbers and Cosmetologists establishes and enforces safety and sanitation practice standards, which preserve and promote health and safety for the citizens of West Virginia.

The Board of Barbers and Cosmetologists certifies and regulates the education, practitioner and facility standards for barbering, cosmetology, manicuring and aesthetics.

In West Virginia, barbers, cosmetologists, manicurists and aestheticians must hold a current valid license issued by the West Virginia State Board of Barbers and Cosmetologists. Any type of salon or day spa must also hold a current valid Board issued license.

All licenses must be displayed conspicuously. You may call the Board office and ask for verification or search our licensee database.

If you are not comfortable with what you see in a salon, the best thing to do is leave. Salon services should not hurt, injure, or put you at risk of infection.

CONSUMERS RIGHTS:

All consumers of services offered by West Virginia licensed professionals have a legal right to:

  • Receive competent professional services.

  • Verify the name and credentials of professionals providing services.

  • Receive clear explanations of the services offered and the cost of the services.

  • Refuse any services offered.

  • File a complaint with the West Virginia State Board of Barbers and Cosmetologists regarding a practitioner, facility or an unlicensed individual or facility.

  • Request reasonable accommodations to access professional services as outlined in the American Disability Act.

  • Be treated with courtesy and respect.

  • Have service options and consequences explained.

SERVICES:

  • A COSMETOLOGIST may provide the following services:

    • haircutting, coloring, relaxers, shampoo, permanent waves, styling including wet sets, blow drying and braiding, manicures, pedicures, facials, waxing, tweezing and ear piercing.

  • A MANICURIST may provide the following services:

    • manicures and pedicures including hand and arm and foot and leg massage, artificial nail applications which could include sculptured nails, overlays, tips, silk or linen wraps.

  • An AESTHETICIAN may provide the following services:

    • facials including specialized body massage and treatments, tweezing, waxing, specialized waxing, make-up and ear piercing.

  • A BARBER may provide the following services:

    • shaving, shaping and trimming the beard, cutting, singeing, shampooing or dyeing the hair, or applying tonics thereto, applications, treatment or massages of the face, neck or scalp with oils, creams, lotions, antiseptics, cosmetics, powders, clays or other preparations.

  • A HAIRSTYLIST may provide the following services:

    • haircutting, coloring, relaxers, shampoo, permanent waves, styling including wet sets, blow drying and braiding, waxing.

  • In addition, a BARBER/PERM license entitles the licensee to do permanent waving and hair straightening service.

ABOUT SERVICES:

Chemical Services:

  • When having permanent wave or relaxer services, a preliminary strand test should be taken to determine how the hair will react and to also determine the necessary strength of the product.

  • For color services, a patch or allergy test should be done 24-48 hours prior to determine any possible skin reactions. A strand test may also be done to determine processing time and color results.

  • For all chemical services, a towel and/or neck strip must be used to keep the protective covering (i.e. cape, drape or smock) from coming in direct contact with the client’s skin. The towel and neck strip will protect the client from solution that may drip during the service.

  • Chemical solutions must be removed from the skin immediately on contact. If you feel chemicals dripping on your skin or any burning sensation, inform your stylist immediately.

  • Some chemicals may have strong odors. They should not cause discomfort. Salons must have adequate ventilation to remove lingering odors.

Nail Services:

  • Nail drills may be used to file artificial nails.

  • Technicians must follow manufacturer’s directions and disinfect the bits before and after use to avoid the risk of infection.

  • The FDA prohibits the use of products containing methacrylate monomers (LMMA/MMA). If these products are being used you will detect a strong or strange odor. The nails may be difficult to file and artificial nails may not soak off in solvents. These products are toxic. The Board also prohibits the use of these products.

  • It should not be painful to have artificial nails removed. If the process causes pain or discomfort, inform your technician immediately.

  • Diabetics having nail or pedicure services should inform the technician of their condition so special precautions can be taken.

Facial Services:

  • As with any other service, the more information that you provide to your technician, the more pleasant your service can be. Facial treatments, masks and packs may contain a wide variety of ingredients, therefore, it is necessary to inform your technician of any allergies that you may have.

  • Discuss in detail any suggested treatments for skin rejuvenation, reducing wrinkles, reducing scars and blotchy skin.

HEALTH AND SAFETY GUIDELINES:

The following health and safety guidelines should be observed in a salon:

  • A valid salon license should be posted in public view. Copies are not acceptable.

  • Stylists/technicians should be performing only the services for which they are licensed.

  • Salons should be kept clean. Work areas are to be cleaned after each service.

  • Clean towels and linens are to be stored in a closed cabinet or container.

  • A clean towel is to be provided for each client.

  • Soiled towels and linens are to be disposed in a covered receptacle.

  • Each work area is to have clean items and equipment stored separately from soiled ones.

  • Combs, brushes and equipment must be kept clean.

  • Instruments must be cleaned with soap and water, then totally immersed in disinfectant that has been registered with the Environmental Protection Agency as having demonstrated tuberculocidal, bactericidal, fungicidal and virucidal activity. Items that cannot be disinfected must be disposed of.

  • No patron with definite open sores, exhibiting symptoms of infectious or contagious disease or disorder of the skin, or parasitic infestations should be served unless written permission from a physician has been secured. A doctor’s written permission is required before service is to be provided.

REGARDING COMPLAINTS:

  • If you have a complaint about the service or sanitation of a salon:

    • First discuss the matter with the salon or facility owner or manager. Many situations can be quickly resolved in this manner. If you are injured, discuss what happened with the person who provided your service. Take photographs of the condition. If necessary, seek medical attention and submit a complaint with the Board of Barbers and Cosmetologists.

  • A complaint may be filed by contacting the Board office by phone (304) 558-2924, by email amanda.d.smith@wv.gov , or by submitting in writing to the Board of Barbers and Cosmetologists, 1201 Dunbar Avenue, Dunbar, WV 25064. A complaint form may be completed electronically from our web page.

    • Please provide as much information as possible about the situation such as, salon or facility name, address, phone number, stylist or technician’s name and complete details of the complaint.

    • Complaints will be reviewed by the Director and, if necessary, an inspector sent to the location to determine the appropriate course of action to resolve the issue.

    • A complaint may be filed to report any of the following:

      • Unlicensed individual;

      • Unlicensed salon;

      • False advertising or fraud;

      • Incompetency.

Booth Renew Closed
Booth Renew Closed
Booth Renewal
Booth Renewal
Complaint Form
Complaint Form
Individual Renewal
Individual Renewal
Licensee Lookup
Licensee Lookup
Shop Inspection
Shop Inspection
Shop Renew Closed
Shop Renew Closed
Shop Renewal
Shop Renewal
2012 Legislative Changes
2012 Legislative Changes
Conference 2013 - part 1
Conference 2013 - part 1
Conference 2013 - part 2
Conference 2013 - part 2
Curriculum Changes
Curriculum Changes
How to Become an Instructor
How to Become an Instructor
How to Open a Salon/Shop
How to Open a Salon/Shop
Inspection Process
Inspection Process
Reciprocity
Reciprocity
West Virginia State Board of Barbers and Cosmetologists ; 1201 Dunbar Avenue, Dunbar, West Virginia, 25064
Telephone: (304) 558-2924   |   FAX: 304-558-3450   |   E-Mail: Charlie.E.Persinger@wv.gov

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